New Microsoft Partner Agreement (MPA) for Cloud Solution Provider program

As part of the new Microsoft commerce experience, Microsoft has introduced the new Microsoft Partner Agreement (MPA).  The aim of this agreement is to make the contract experience easier, to provide more transparency and to meet regulatory requirements.

The enrollment period has already started and all partners in the CSP program must accept it to continue transacting in the Cloud Solution Provider program.

The Cloud Solution Provider program will be the first partner channel to leverage the Microsoft Partner Agreement. The goals of the Microsoft Partner Agreement are to make the contracting experience easier, continue meeting regulatory requirements and provide a higher degree of transparency.

 Main Changes

  • MPA will replace current CSP partner agreement, agreements outside CSP programme will not be affected at this time.
  • All CSP indirect resellers need to onboard onto Partner Center to be able to accept the MPA. Partner Center dashboard will be the main method of communication.
  • Single set of core terms for all partners, with additional terms based on partner type, go-to market (GTM)/offer etc.
How to enroll:
  • Enroll as an Indirect Reseller:
  •  Accept the MPA:
    1. Log in to Microsoft Partner Center ( with your MPN credentials (must be accomplished by MPN administrator).
    2. Go to the Dashboard. Click to open the “CSP” menu and select “Overview”.
    3. Click on the button “Accept and continue” under the “Agreement” notification.
  • Provision “Indirect Reseller Experience service” in Logicom Cloud Marketplace (required):
    • Accept Logicom CSP Indirect Provider by following the instructions in the document listed below:
    • Important: Skipping this step any existing Customers that onboard into the Cloud Marketplace will NOT see the Reseller Company name along with the Distributor Name during existing end customer tenant invitation process.
      This means you will have to manually sent the link to each customer you onboard manually.

Timeline for Microsoft Partner Agreement

  • September 1, 2019: The Microsoft Partner Agreement has become available for signature on Microsoft Partner Center.
  • April 1, 2020: All partners in the CSP program are required to accept the Microsoft Partner Agreement to transact in the CSP program.
  • From October 26, 2020: Indirect Resellers who have not accepted the MPA will be unable to create new customers or place new orders for existing customers in the Cloud Solution Provider program. 


Frequently Asked Questions - FAQ

A: The Microsoft Partner Agreement will be available on Partner Center starting 1st September 2019.

A: Simplification and reassurance! Partners will become up-to-date on compliance and privacy terms and gain an onboarding experience that meets compliance standards (anti-corruption, vetting, discount pass-through) and enables a simplified licensing experience to transact new and existing offers (Azure, Per User).

A: The Microsoft Cloud Reseller Agreement will expire on 31st August 2019 and is not renewable. New and existing Cloud Solution Provider partners are required to sign the MPA to continue transacting in the Cloud Solution Provider programme.

After 2nd January, Cloud Solution Provider partners that have not accepted the Microsoft Partner Agreement will be limited to the management and servicing of existing customers and subscriptions until 31st August 2020.

A: Each partner must accept the terms and conditions of the Microsoft Partner Agreement through Partner Center. It is the responsibility of each partner to ensure terms are either signed with pen, signed electronically or accepted via a click (in keeping with your country’s legal manner of acceptance) so that you can place an order with Microsoft. Indirect resellers are expected to onboard onto Partner Center and sign the Microsoft Partner Agreement relevant to them.