What does End of Support really mean?
No More Security Updates: this leaves businesses vulnerable to all kinds of malware and malicious activity.
No New Documentation: guidance and best practices will no longer be produced; access to support and experts will be limited.
Compliance Risks: running outdated or unsupported products could be a quick ticket out of compliance, based on your specific industry. Do your homework and be prepared to make the transition ahead of time.
Options for Your Customer
Make the leap to Office 365.
Take this opportunity to help your customer through a bigger digital transformation journey and open the door for additional recurring services with a migration to Office 365.
Migrate to a new Exchange Server.
Customer wants to stay on-prem? No problem. Note that in-place upgrades of an Exchange server are not possible, so you’ll need to plan and execute a data migration from the old server to the new.
Below is a broad comparison of Office 2019 v. Office 365.
Feature description
|
 |
 |
On-Premises Hardware Required
|
Yes
|
No
|
License Type
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Perpetual; install on single PC/Mac
|
Subscription; install across multiple devices including mobile
|
Updates
|
Security only
|
Security + rolling updates for all applications
|
Storage
|
Local storage only
|
Cloud-based storage via OneDrive
|
Support
|
First 60 days
|
Ongoing support included with license
|
Office Online
|
No
|
Yes
|
Word, Excel, PowerPoint
|
Yes
|
Yes
|
Outlook
|
Yes
|
Yes
|