CSP NCE: Commercial legacy seat-based subscription migration

In fiscal year 2024, Microsoft is taking two important steps toward the retirement of the CSP legacy commerce platform. Beginning in November 2023, public sector (academic, government community cloud [GCC], not-for-profit [NFP]/charity) offers will be available in new commerce for new and renewing customers. Starting in January 2024, Microsoft will begin automatic migration of all renewing commercial and public sector customers to new commerce.

URGENT Action: Move all legacy to NCE now and within 2023 to avoid any possible issues

Microsoft will begin migrating commercial legacy seat-based subscriptions to new commerce.

All legacy subscriptions that Microsoft migrates to new commerce will be set to an annual term, with the same billing plan and seat counts that the customers had in legacy.

The Microsoft-led migration will occur on the date of subscription renewal, starting with all subscriptions renewing in January 2024 and continuing throughout the 2024 calendar year.

Partners will have seven days after migration is complete to change the subscription term and/or quantity or cancel the subscription, if necessary.

We recommend that you manage your customers' migrations. If your customers want monthly subscription terms in new commerce instead of annual terms, you should migrate them before the legacy subscriptions reach their end of term in 2024.

Steps for migration in LogicomĀ Marketplace:

  • Order the same subscription with same exact licenses under NCE model [e.g. (NCE) Microsoft 365 Business Basic (10) ]
  • Terminate the legacy order (e.g. Microsoft 365 Business Basic (10) ]